Dynamic Accident Lawyers: Time Warner Cable Hit With Robocall Lawsuit

A Southern California resident filed a robocall lawsuit against Time Warner Cable alleging the company repeatedly placed robocalls to him in order to collect a debt that did not belong to him.

Plaintiff Jason E. claims that he was not the debtor in question, yet he received phone calls from Time Warner Cable that were placed to him via an automatic telephone dialing system using a prerecorded voice.

The calls placed by Time Warner included a prerecorded message stating that there was an important change of status to the account belonging to another consumer, who was not Jason. The message also asked for a return call at a 1-800 number within 24-hours.

Jason states that he never provided Time Warner with his cellular phone number. During a live conversation with Time Warner, he informed the company that it was calling the wrong number.

Despite his attempts to correct the situation, the TCPA lawsuit claims, Time Warner continued to place robocalls using an automatic telephone dialing system “at an annoying and harassing rate.”

The plaintiff brings forth two counts against Time Warner Cable including violations of the Telephone Consumer Protection Act (TCPA) as well as violations of the Rosenthal Fair Debt Collection Practices Act.

Jason is seeking statutory damages in the amount of $500 per call determined to be in violation of TCPA, treble damages for willful/knowing violations of TCPA, actual damages under California Civil Code, statutory damages for knowingly and willfully violating California Civil Code, costs related to litigation and punitive damages.

TCPA Violations

The rules of TCPA and the FCC state that it is against the law to “initiate any telephone solicitation to … a residential telephone subscriber who has registered his or her telephone number on the national-do-not-call registry of persons who do not wish to receive telephone solicitations that is maintained by the Federal Government.”

For companies who violate these prohibitions, there can be statutory damages in the amount of $500 per negligent violation and $1500 for each willful or knowing violation.

If a company who uses telemarketing receives a customer request to not receive calls from the company, the company honor the do-not-call request within a reasonable time frame.

Additionally, for an automatic telephone dialing system (ATDS) call, also known as a robocall, companies may not contact a person on their cell or residential telephone unless the individual has given prior express written consent.

TCPA Lawsuit Information

If you have received unwanted cell phone calls or unwanted phone calls on your residential line that you believe may have been in violation of the Telephone Consumer Protection Act, you may be eligible to file a TCPA lawsuit or robocall lawsuit or you may be able to start or join a robocall class action lawsuit or TCPA class action lawsuit. A TCPA attorney can provide a free case review and can assist you in determining your legal options.

The Time Warner TCPA Lawsuit is Case No 5:15-cv-02196-RSWL-DTB in the U.S. District Court for the Central District of California, Eastern Division.

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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