Friday, January 15, 2016

Amazon Faces Prime Membership Class Action Lawsuit

amazon primeAmazon faces a putative class action lawsuit filed by a former customer who claims the e-commerce retailer automatically charged his bank account for a Prime premium membership without his consent.

Plaintiff Gregory Harris of California alleges that he purchased products on amazon.com and was informed that he would only be charged for those items. However, Harris claims that his account was upgraded to the premium membership Amazon Prime without his permission.

The Amazon class action lawsuit states that Harris was charged $107.91 for the Prime membership which was automatically taken out of his bank account. Although he canceled the membership after one withdrawal of $107, Harris alleges that Amazon would have continued to take unauthorized, reoccurring payments from his account had they not been stopped.

According to the Amazon Prime class action lawsuit, this is a “common scheme” of the internet retailer used to mislead and entice customers into making purchases from amazon.com, while customers are actually being charged more than what is represented. Harris claims that had Amazon properly represented the hidden fee, he would not have bought products on the website.

The Amazon false advertising class action lawsuit states that Amazon failed to take reasonable steps to inform Harris that he would be charged for a premium membership.

The plaintiff claims that Amazon failed to provide an opportunity for consumers to read and review the accurate conditions of the purchase prior to buying the items: “As such, defendant took advantage of defendant’s position of perceived power in order to deceive plaintiff and the class members to use its services.”

Harris states that the Amazon membership fee violates California’s False Advertising Act which makes it illegal to engage in advertising “which is untrue or misleading and which is known, or which by the exercise of reasonable care should be known, to be untrue or misleading…”

The Amazon Prime membership class action lawsuit also claims that the company violated the federal Electronic Funds Transfer Act which states that a “preauthorized electronic fund transfer from a consumer’s account may be authorized by the consumer only in writing, and a copy of such authorization shall be provided to the consumer when made.”

If approved, the Amazon class action lawsuit would be open to all U.S. consumers who purchased products from amazon.com and were charged an additional membership fee. Harris is also hoping to represent a subclass of U.S. Class Members whose bank accounts were debited on a reoccurring basis by Amazon without obtaining a written authorization signed or similarly authenticated for preauthorized electronic fund transfers within the past year.

Another recently filed Amazon class action lawsuit regarding Amazon’s list price was dismissed in October 2015 by a California federal court. Plaintiffs Andrea Fagerstrom and Allen Wiseley, claimed that Amazon misrepresented competitive pricing by only selecting the highest price it could find for a particular item. According to the court, the plaintiffs accepted the terms of Amazon’s arbitration agreement at the time they made their online purchase therefore the case was dismissed.

Harris is represented by Todd M. Friedman and Adrian R. Bacon of The Law Offices of Todd M. Friedman PC.

The Amazon Prime False Advertising Class Action Lawsuit is Gregory Harris, et al. v. Amazon.com LLC, Case No. BC606984 in the Superior Court of California For the County of Los Angeles.

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